274 Reviews Found
Confirmed Service Customer
The service was prompt and the service writer was very courteous.
Roger W.
Crossville
Business Response
Thanks for the great feedback!
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Confirmed Sales Customer
They were wonderful , polite great group of staff. Jason Reed was my salesman and did a great job!
Terri M.
CROSSVILLE
Business Response
Our goal is to provide top-notch sales so we appreciate your kind words about your experience. The whole Dave Kirk Chevrolet Buick GMC Cadillac sales team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Facility is great. The people are awesome. You could not ask for a better Service Consultant than Scott Elmore.
Gary D.
Jamestown
Business Response
It is great to hear that our staff at Dave Kirk Chevrolet Buick GMC Cadillac was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Confirmed Service Customer
Bought an "end-of-year" vehicle -- a 2019 Yukon XL Denali. Vehicle looks great and runs well, but it sat on another dealer's lot for several months and the tires developed flat spots. We were advised to drive it for a few hundred miles to see if it worked itself out. So we did, and while it improved somewhat, it didn't completely solve the problem. So after a short test-drive and an analysis of the results of "match-balancing", the decision was made to replace the tires -- no hesitation, just good customer service. We're committed General Motors customers and have purchased/leased four vehicles from this dealership over the course of the last 9 years. We wouldn't go anywhere else. Thank you, Dave Kirk.
Vincent D.
Crossville
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Dave Kirk Chevrolet Buick GMC Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Appointment time available promptly, greeted warmly, explained what was to be done, kept me informed as to progress of work. Comfortable waiting area.
Lydia P.
CROSSVILLE
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Service Customer
Jace was a great service advisor. He kept me informed at all times with the progress of my vehicle repair.
Drew M.
MONTEREY
Business Response
It is great to hear that our staff at Dave Kirk Chevrolet Buick GMC Cadillac was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
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Confirmed Service Customer
Service was very good as always. Scott was very professional and informative.
Patrick J.
FAIRFIELD GLADE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Confirmed Service Customer
Nick Sawyer and Josh were great. Nick saw us through from start to finish during our purchase. In the service department Jace was right on top of getting our car back to us.
Christine A.
Crossville
Business Response
It is great to hear that our staff at Dave Kirk Chevrolet Buick GMC Cadillac was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
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Confirmed Sales Customer
Jason Reed treated us very nice and went out of his way to help us.
Thomas Y.
CROSSVILLE
Business Response
Glad we could help you out!
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Confirmed Service Customer
service was great and performed with a smile.
Jewell F.
EVENSVILLE
Business Response
Glad we could help you out!
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Business Response
Thanks for the great feedback!
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Confirmed Service Customer
Staff is very helpful, polite and quick to do my service. They answer all our operating questions on our new vehicle. This dealership is the best we have ever dealt with.
Steven R.
CROSSVILLE
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
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Business Response
Thanks for the great feedback!
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Confirmed Service Customer
I really like the service people that I meet upon entering for service. They do a great job and answer all my questions. I don't remember all there names, so tell them they all do a great job! Thanks,Alan
Nancy G.
CROSSVILLE
Business Response
Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
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Confirmed Service Customer
Located/Identified my problems...Repaired them in a timely and professional manner. In,my 'ServiceTeam Leader', Scott Elmore, followed up as soon as he returned from vacation, to assure complete satisfaction. He definitely represents the dealership in an admirable, customer oriented manner!
Rusty M.
Fairfield Glade
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Sales Customer
To many high pressured sales people involved
Richard L.
CROSSVILLE
Business Response
We would like to thank you for sharing this feedback. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
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Business Response
We're so happy to hear that you had a positive experience. We look forward to continuing to work with you.
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Confirmed Service Customer
They keep you well informed on the progress of your service. A very friendly place to do business
Joyce E.
CROSSVILLE
Business Response
Glad we could help you out!