237 Reviews Found
Confirmed Service Customer
The service is excellent. The ladies in the cashiers office are great. Will definitely be back.
Gary D.
Jamestown
Business Response
Gary, we appreciate your kind words. The entire team at Dave Kirk Chevrolet Buick GMC Cadillac thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Confirmed Service Customer
Professional and so friendly! They get you in right away and are the exemplary example of customer service!
Valerie M.
CROSSVILLE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Jim was awesome. Happy, communicative, prompt and informative
Debra S.
CROSSVILLE
Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!
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Business Response
Thank you for taking the time to share your feedback, John. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Richard, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Dave Kirk Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you soon.
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Business Response
Glad you had a great experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Judy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Dave Kirk Chevrolet Buick GMC Cadillac. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Service Customer
excellent service - knowledgeable and nice Service folks. The loaner car was terrific and much appreciated.
Lyn S.
CROSSVILLE
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Sales Customer
The team that y'all have it Dave Kirk is really really awesome. They treated us like family. Tim Poore is really a great person and a great manager. We were really excited with a service that we received! You guys are great, and I love this dealership. You will definitely be seeing us in the future. Thank you so much
Marcy D.
GRANDVIEW
Business Response
We appreciate the kind words! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Service Customer
Service department Scott is great but tried to buy traverse last January but you had none on lot the guy said he would call me the next week suppose to get in shipment still waiting to hear from him. I bought one in February .. I have been told by several people if you are not from FFG most of the guys don’t want to talk to you.. sad because I have bought several vehicles from Dave Kirk and bring my vehicles to Dave Kirk for service if it were not for Scott being so helpful would find somewhere else.
Jean A.
MONTEREY
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Dave Kirk Chevrolet Buick GMC Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Service writer seems rude Not very knowledgeable on On transmission problems Very vague on what may or may not be wrong. Says don't want to open a Can of worms on what maybe wrong I researched problem and and knew Moore than your service department Seems to know.
Roger G.
CROSSVILLE
Business Response
We're sorry to hear about your most recent experience at our dealership. Customer service is our number one priority and we would like to further understand the details of what happened at our service department. Please contact our team at your earliest convenience.
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Confirmed Service Customer
The service is very professional, with people with many years of experience, something that you want and need in the automotive business today. Scott was my service specialist, kept me informed what was wrong and what steps were taken to fix my vehicle. My thanks to all the service personal involved.
Robert H.
JAMESTOWN
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Dave Kirk Chevrolet Buick GMC Cadillac team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Sales Customer
Dave Boles is always friendly and professional. We also trust Dave completely. The other gentlemam Dave had escort us was also knowledgeable, friendly and polite
Charles U.
CROSSVILLE
Business Response
Thank you very much! We can't wait to see you again, have a great day.
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Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Dave Kirk Chevrolet Buick GMC Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
The service department was very friendly, quick and efficient.
Shirley H.
JAMESTOWN
Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment. We hope to see you soon!
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Confirmed Service Customer
Scott Elmore always takes excellent care of my vehicle and its always friendly fast service
Levi S.
CROSSVILLE
Business Response
Levi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Dave Kirk Chevrolet Buick GMC Cadillac. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Service Customer
It would have been better if the work was completed the same day. Thank you for the free rental to drive home.
Lawrence H.
Monterey
Business Response
Lawrence - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Business Response
It's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Service Customer
Always kind and pleasant. Easy to get an appointment.
Lydia P.
CROSSVILLE
Business Response
Lydia, we appreciate your kind words. The entire team at Dave Kirk Chevrolet Buick GMC Cadillac thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!