231 Reviews Found
Confirmed Service Customer
I never give recomendations on any thing.My experience,though, was satisfactory,
Gary R.
Crossville
Business Response
Gary - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Business Response
Thanks a bunch! We hope to see you soon!
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Confirmed Service Customer
All service people are courteous, and knowledgeable. I dealt mainly with Scott and he has always been extremely helpful.
Virginia S.
CROSSVILLE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Kirk's Service Department is always on time...efficient and thorough...friendly and professional
Rusty M.
Crossville
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Dave Kirk Chevrolet Buick GMC Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Did not have to wait for my vehicle to be worked on, service was completed very timely.
Sheila L.
COOKEVILLE
Business Response
Sheila, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Dave Kirk Chevrolet Buick GMC Cadillac. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Service Customer
Great service. We were on vacation from Canada and they treated us great. Better service than we get at home.
Garry E.
WELLINGTON
Business Response
Thanks a bunch! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Thank you very much! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Service was so good I ended up trading the truck for a new one
Lew S.
CROSSVILLE
Business Response
The whole Dave Kirk Chevrolet Buick GMC Cadillac team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
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Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Dave Kirk Chevrolet Buick GMC Cadillac team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
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Confirmed Service Customer
The gentleman in the service department that took care of our car was awesome. My wife let me know he was super nice and even helped carry our cat seat from the rental back to ours. On a negative note though it isn't great to have to take a car you just bought back within a week to get fixed. But they were timely and fixed the problem.
Justin R.
CROSSVILLE
Business Response
Justin - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
Very helpful & keep me informed of repairs needed & on time.
Charles P.
CROSSVILLE
Business Response
Charles - thank you for taking the time to write about your experience at our dealership. All of us at Dave Kirk Chevrolet Buick GMC Cadillac pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
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Confirmed Service Customer
Everyone was very nice. I had to come on a Saturday and they were quick and very courteous.
Renee H.
PLEASANT HILL
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Business Response
We are dedicated to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We would like to extend our sincerest gratitude for your feedback. At Dave Kirk Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you on your next visit.
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Business Response
James - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Confirmed Service Customer
The service guys were great but the ladies that handle the paperwork couldn't figure out what type of part I had replaced. It took her 15 minutes before she went and asked someone all the while I'm standing at the window in pain with a really bad back.
Deborah C.
CROSSVILLE
Business Response
Deborah - thank you for sharing this ffeedback. We are sorry to see that your visit with us was not as smooth as we hoped for. Please give us a call to discuss this in greater depth. We look forward to hearing from you.
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Confirmed Service Customer
Jace Cowell was my Service dept. contact. Jace was very professional and friendly. My car was serviced (oil change) within the allocated time Jace had given me. Having coffee, wi-fi, magazines, and TV in the waiting area is also a plus. Thank you Jace for making my oil change experience pleasant.
Lucreasey H.
CROSSVILLE
Business Response
Lucreasey - thank you for sharing this incredible feedback with us about your service visit. Thanks again!
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Business Response
Paul - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Business Response
We appreciate the kind words! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Jason Reed was a huge help with getting me into my Malibu. He did an excellent job of getting me through all the red tape. Gibby was wonderful also with helping me. They were great with showing me the car and how it works. I loved my experience and will buy from them again when I need too.
Judy S.
CROSSVILLE
Business Response
Judy, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Dave Kirk Chevrolet Buick GMC Cadillac. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
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Confirmed Sales Customer
Painless experience for a widowed female to come in to by a car alone. I never felt the least bit of discomfort. Bill Redd and Jason Gibson were awesome. I put off buying a car because of previous bad experience but they very patiently answered any and all questions that I had. Entire staff was both professional and friendly. I received a tour of the facility, met the service advisor Jace, and they explained the process for service of car with a tentative reservation for first service. Again Bill, Jason and every employ that I came in contact with were great and I will most definitely recommend this Dealership to everyone I can.
Deborah P.
COOKEVILLE
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Dave Kirk Chevrolet Buick GMC Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.