379 Reviews Found
Confirmed Service Customer
Jace is our service rep and we always take our vehicle in to him for service and have had no problems in this dealership.
Susan G.
SPARTA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Jessica was amazing at trying to find me the vehicle I wanted. Micah made the buying experience a breeze.
Vicki M.
COOKEVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
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Business Response
Thank you for choosing Dave Kirk Chevrolet Buick Gmc Cadillac Lp as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Was greeted professional service made sure to answer any questions I had
Lester H.
Crossville
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Wow, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!
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Confirmed Sales Customer
Communications on what was occurring was excellent.
Robert B.
GRIMSLEY
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Service man very courteous. Pleased to drive away with a very clean car. All in all, it was a very good experience.
Kenneth C.
CROSSVILLE
Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
Scott is always very polite, kind, and professional when I bring my car in for service.
Lisa R.
Cookeville
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Dave Kirk Chevrolet Buick Gmc Cadillac Lp. We hope you have a great day!
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Confirmed Service Customer
I bought a vehicle two months ago from this dealership. I was encouraged to buy the extended warranty. The AC has stopped cooling, so I had the service department look at it. I was told that a known defective condenser was the problem. I was also told that it is unknown when a replacement part would be available and that using a part not secured thru the dealership would be allowed. I am now in a black vehicle in summer with zero AC. You can count on me not purchasing the new car my wife was looking at from Dave Kirk. Fell free to respond.
Scott P.
CROSSVILLE
Business Response
We would like to extend our most sincere apologies for the experience that you had at our service department. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
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Business Response
Corbin, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience reflected this dedication. Thank you for taking the time to share your experience with us. At Dave Kirk Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you soon.
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Confirmed Service Customer
my appointment was scheduled quickly to fit my schedule and the work was completed in a timely manner
David B.
COOKEVILLE
Business Response
Thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our service team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Professional stuff state of the art facility, excellent work performance.thank for your dedication to the art of fixing car the right way
Oswald C.
SPARTA
Business Response
Oswald - thank you for sharing this incredible feedback with us about your service visit. We look forward to your next visit! Take care!
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Confirmed Service Customer
very professional staff and answers all the questions asked
Jennifer H.
SPARTA
Business Response
Thank you for taking the time to share your feedback, Jennifer. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Thank you for taking the time to share your feedback, Nancy. I'm happy to hear that our sales team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
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Business Response
Hi there, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Dave Kirk Chevrolet Buick Gmc Cadillac Lp
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Confirmed Service Customer
I always go here for my normal maintenance. Very friendly and professional staff. I usually deal with Jace out there. Awesome guy, always answers any questions I have.
Matthew B.
Crossville
Business Response
Hello, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Dave Kirk Chevrolet Buick Gmc Cadillac Lp
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Confirmed Service Customer
I had a recall on my 1999 gmc denali and I was in and out in less time than I expected.My vehicle was even washed,GREAT SERVICE!
Bruce F.
Sparta
Business Response
We're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Kirk Chevrolet Buick Gmc Cadillac Lp.
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
We had an appointment @ 2:30, arrived on time, left the dealership 45 minutes later. Great service plus one other person in the service waiting area. Kirks have always did great.
Maurice W.
JAMESTOWN
Business Response
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!