746 Reviews Found
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dave Kirk Chevrolet Buick GMC Cadillac, Lp and we hope to see you again soon! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Dave Kirk Chevrolet Buick GMC Cadillac, Lp!
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Business Response
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Dave Kirk Chevrolet Buick GMC Cadillac, Lp
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Business Response
Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Very happy with the service from Dave Kirk automotive. Added the 2” GM lift kit to my 2021 Silverado RST as scheduled. Ride and handling excellent.
Ed O.
JAMERSTOWN
Business Response
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care!
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Business Response
Hi, thank you so much for your high rating. We sincerely thank you for the positive review, and we look forward to seeing you again soon!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
The employees always go out of the way to help me!
Christina A.
CROSSVILLE
Business Response
Hi there, thank you so much for your positive comments about Dave Kirk Chevrolet Buick GMC Cadillac, Lp! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Everyone was incredibly friendly. We are pleased with the service.
Megan P.
ELK PARK
Business Response
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
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Confirmed Sales Customer
Rick, Nathan and Jeremy were all great to work with. I am very happy with my new vehicle
Sean T.
KNOXVILLE
Business Response
Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
My service rep (Michael) always does an excellent job!! He didn’t disappoint this trip. Always good to deal with!!
Robert S.
CROSSVILLE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
After my truck stayed for nine hours for a brake job and tire rotation, we called twice to verify the work was completed emote getting the service guy Michael to call back with the paperwork is ready answer. When we walked back in and saw Michael, he didn’t speak to start with and then it was “they’re finishing your paperwork “. I never saw Michael again for about 30 minutes and when I went to speak with someone they magically had the paperwork ready and was around $300 more than was quoted for the work. Luckily the GM there had the business sense to know this was wrong. He made it right the next day paying us the over charge. Thanks again. I think Arbys is hiring if Michael needs a career change.
Steven H.
CLIMAX
Business Response
Hi there, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Service advisor was very professional and attentive. He gave me an estimated time of completion and it was spot on. I asked him to call me when the work on my vehicle was completed and he did.
Herbert B.
CROSSVILLE
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
I was given very little info regarding the 2 items that needed to be fixed, other then the price to fix. I opted not to fix at this time. When I picked up my truck,I asked for some clarification regarding the warranty on these items so that I would be better informed as to whether I should replace or not at these cost. Seemed to be some confusion and uncertainty as to what the warranties were, so they said my service rep would call me Monday morning, yesterday,and I have not heard from anyone yet
Ronald G.
CROSSVILLE
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
Very good experience. On time. Fixed the issue.
Robert L.
ROCKWOOD
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for leaving us this response!
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Business Response
Hi there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Great experience and very happy with my purchase.
Marvin L.
ROCKWOOD
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Dave Kirk Chevrolet Buick GMC Cadillac, Lp and we hope to see you again.
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Confirmed Service Customer
As usual this dealership is a pleasure to deal with in their service department
Dewey P.
SPARTA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Dave Kirk Chevrolet Buick GMC Cadillac, Lp and we hope to see you again soon! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Business Response
Hello, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
The technical person who checked me in recognized me immediately and was prepared with the paperwork for exactly what I needed done to the vehicle. He was professional, knowledgeable and friendly.
Michael C.
CROSSVILLE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!