256 Reviews Found
Business Response
Wow, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.
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Business Response
Hi there! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out.
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Confirmed Service Customer
I have always been treated well there and have never been disappointed in their service dept. They really take care of the customer. I would purchase from them again.
Darlene G.
DAYTON
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Dave Kirk Chevrolet Buick GMC Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Sales Customer
Micah did an excellent job of making us feel welcome, listening to our needs and finding a vehicle we wanted. We did not feel pressured into buying a vehicle that we didn't love. We went through the entire sales route including a trade-in and pricing a vehicle but my heart didn't pitter patter over the vehicle. We spotted a GMC Terrain, took a test drive and my heart pitter patteted!
Nancy G.
CROSSVILLE
Business Response
Nancy Gagnon, thank you for your kind words. We feel our sales department is one of the reasons customers continue to visit Dave Kirk Chevrolet Buick GMC Cadillac. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next sales appointment!
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Confirmed Service Customer
In the past all services were done as promised. Yesterday was not the case. The service write up staff is top shelf. Alway very friendly and knowledgeable.
Doug E.
MONTERY
Business Response
Thank you for leaving us this feedback, Doug. We appreciate any and all feedback that we receive, as it helps us continue to grow and improve as a dealership. If you would like to discuss any aspect of your visit with us, please do not hesitate to reach out at your convenience.
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Confirmed Service Customer
Scott is super. Always professional, kind and caring.
Sharon C.
Crossville
Business Response
Sharon, it's great to hear that you had such a positive experience with our services and thank you for the feedback. We value your business and look forward to your next service appointment.
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Confirmed Service Customer
Had an oil change and tire rotation it was done in a timely manner as always
Brenda W.
BAXTER
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Dave Kirk Chevrolet Buick GMC Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Efficient, concerned, professional and friendly...and the work performed was complete and beautiful...a sincere 'thanks' to Jason and the rest of the Body Shop personnel...
Rusty M.
Crossville
Business Response
Rusty, we appreciate your kind words. Jason and the entire team at Dave Kirk Chevrolet Buick GMC Cadillac thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Confirmed Service Customer
Jim Hull ( sales adviser) is very professional and ALWAYS GOES THE EXTRA MILE TO MAKE SURE YOU ARE SATISFIED. Jim is easy to talk too and very upbeat. He is the reason I keep coming back to Kirk. Thanks Jim
Patrick J.
FAIRFIELD GLADE
Business Response
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that Jim and out entire staff succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
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Confirmed Service Customer
Work was completed on time. Customer lounge is comfortable. Service department did an excellent job.
Robert H.
CROSSVILLE
Business Response
Robert - thank you for sharing this great feedback with us about your service experience. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
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Confirmed Service Customer
Great staff excellent service from drop off to pick up. Thanks
Timothy C.
CLARKRANGE
Business Response
The whole Dave Kirk Chevrolet Buick GMC Cadillac team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
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Confirmed Service Customer
Everyone in the showroom was amazing. My husband was having health issues at the time we were buying the car and the salesmen were so understanding and helpful.
Dale W.
CROSSVILLE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dave Kirk Chevrolet Buick GMC Cadillac! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
My recent service appointment was great as usual. Everything was done efficiently and in a reasonable amount of time. Thank you.
Shirley H.
JAMESTOWN
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dave Kirk Chevrolet Buick GMC Cadillac. We look forward to your next visit! Take care!
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Confirmed Service Customer
Got the job done fast & did exactly what I asked
Michael L.
CROSSVILLE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Dave Kirk Chevrolet Buick GMC Cadillac and we hope to see you again.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Always a good experience at Dave Kirk Automotive. Vern Beech is the best. Have done business here for years and years. Jason Reed went on a test drive with me and is very knowledgeable. Jason Gibson handled everything that needed to be done. Rick Hemming was also very helpful. Everyone at Dave Kirk Automotive is customer oriented. Couldn't ask for anything more.....
Allen L.
CROSSVILLE
Business Response
Allen, it's our pleasure to provide top quality customer service and we're pleased to hear that your experience with Jason, Jason and Rick and the rest of our team reflected this dedication. Thank you for taking the time to share your experience with us. At Dave Kirk Chevrolet Buick GMC Cadillac, we value our customers and we look forward to seeing you soon.
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Confirmed Service Customer
great, professional, and keeps you informed.
Lawrence T.
Crossville
Business Response
Lawrence, we appreciate your kind words. The entire team at Dave Kirk Chevrolet Buick GMC Cadillac thanks you! Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you in the future!
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Business Response
Thank you for filling out our survey and giving us this valuable feedback. It's encouraging to know that our cleanliness made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Jace always takes great care of us. I have a very high level of confidence and comfort with the dealership and the service department. You have a customer for life. Keep up the great work
Jerry W.
CROSSVILLE
Business Response
Our goal is to provide top-notch service, so we appreciate your kind words about your experience. Jace and the whole Dave Kirk Chevrolet Buick GMC Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
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Confirmed Service Customer
Very helpful in explaining what was needed
Margaret S.
Crossville
Business Response
Our team will be so happy to read your great review. If you ever have any questions or concerns don't hesitate to give us a call!