Confirmed Service Customer
I brought truck in for oil, filter change and tire rotation. The best I could tell it took a little less than one hour. I noticed my truck parked outside, after another 35 minutes I went to the service desk to see if there was a problem which I was told no and the service had been completed. I asked if I could pay and leave at which time I was taken to the cashiers window. If I had not been proactive in finding out about my truck I wonder how long I would have sat in the lounge? Definitely room for improvement.
Robert P.
CROSSVILLE,
TN
Business Response
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Prompt, courteous service. Seems to have been done properly.
Confirmed Service Customer
Went there for warranty work. The work was done in a timely manner and done properly. I got back a cleaned vehicle and there porter dropped me off and...
Confirmed Service Customer
A totally excellent Service Team...From the Service Team Leader who schedules, greets, and itemizes the service needed; to those performing the actual...
Confirmed Service Customer
No complaints other than took a little longer than expected.
